SAN FRANCISCO, August 6, 2025 — Candid Health, the revenue cycle automation platform for healthcare providers, has revealed an updated brand, signaling a new era of innovation for the medical billing industry that reflects the modernization and technological advancements Candid is bringing to the field. Though the look is new, the mission remains unchanged: Candid is rebuilding the backbone of American healthcare, creating a world where medical billing is fast, accurate, and free of manual intervention.

Healthcare providers are under growing strain from a revenue cycle in crisis. Claims adjudication cost healthcare providers more than $25.7 billion in 2023, representing a 23% increase from the previous year. Initial denial rates average over 15%, but much of the effort spent appealing those denials could be avoided -- 70% of denials are ultimately overturned, but only after multiple, costly rounds of review. Avoiding those denials altogether represents a massive opportunity for increased efficiency, allowing providers to get paid faster and with less waste.

Partners like Talkiatry, a leading national provider of psychiatric care, are setting a new standard for billing with Candid’s automation. The national telepsychiatry practice has streamlined its workflows, cutting manual work by 40% while successfully handling a 45% year-over-year increase in claims volume.

The brand refresh reinforces this product evolution. Grid lines, dynamic motion, and architectural illustrations reflect Candid’s emphasis on creating order, transparency, and ease. Together, these brand assets represent a sharper expression through modernized visual language, communicating precision and trust in a space often marked by confusion and inefficiency.

“Since our launch, Candid has been driving results and bringing order to the chaos of medical billing,” said Nick Perry, CEO and Co-Founder of Candid Health. “We believe medical billing shouldn’t be difficult for providers. This updated identity supports our promise to customers: that Candid will take on the complexity of billing so they can stay focused on patients.”

Candid’s platform combines configurable, scalable infrastructure with state-of-the-art automation to deliver touchless workflows, real-time analytics, and seamless integrations across payment and EHR systems. It’s why Candid has earned the trust of more than 200 providers nationwide, and why it was recognized as Best RCM Services Solution by the 2025 MedTech Breakthrough Awards.

Candid’s updated identity is now live across all channels, marking the start of its next chapter in powering autonomous RCM for modern healthcare providers.

About Candid Health

Candid was founded by Nick Perry (CEO), Doug Proctor (COO) and Adam Reis. The team is on a mission to simplify medical billing, allowing providers to focus on delivering quality care. Trusted by more than 200 leading healthcare organizations, Candid's revenue cycle platform leverages advanced automation to decrease the cost to collect and increase net collection rates. The company is backed by Oak HC/FT, 8VC, First Round Capital, and Y Combinator.

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