We exist as a team to support and empower our customers to focus on their core missions of delivering high quality, accessible care to their patients, and of reducing the administrative burden impeding our customers’ ability to build maximally effective, efficient businesses.

We hold ourselves to exceptionally high and continuously rising standards, and we expect to be held to these standards by our customers and partners. We strive for rigor and intentionality in our decision making, and for quality, reliability and speed in our execution. We acknowledge trade-offs and communicate proactively.

We do not shy away from embracing the scale of our ambition, while staying humble with respect to the details of what makes our mission hard. No task is too small, and no blocker is truly insurmountable. We eschew hierarchy and work to expansively own and drive outcomes.

At every level of our company, we believe deeply in the power of challenging assumptions, justifying decisions with data, and building from first principles. We orient and act on the basis of truth seeking, wherever it leads.

We believe that fundamentally, we will win or lose together as a team. We embrace opportunities to learn and grow from pain and failure as much as from our successes. We strive for symmetry and alignment between our team, our culture, and the products we are building.