Brave Health + Candid:
Fueling Brave's mission with advanced RCM automation

A lean RCM team automates manual work, keeping the focus on providing critical mental health services

Brave Health has to make every dollar count while delivering mental health care for Medicare and Medicaid patients. Brave’s legacy RCM system required so many manual edits it necessitated outsourced support, driving up costs.

By shifting from their former EMR to Candid and a new EMR partner, Brave reduced their software cost per claim by 60%. Brave’s team used Candid’s rules engine to build their own custom metadata-based automation, saving them 14+ clicks per claim and reducing cost to collect by an additional $1/claim.

This continuous improvement allows Brave to funnel critical savings where it matters most: patient care. As Director of Revenue Cycle, Karley Soltesz, explained: "In every interaction, it’s clear they are invested in our success. The tools are thoughtfully designed with the user in mind and give us real power over our operations."

Ready to replace manual clicks with modern automation?