Candid Health Wins 2026 MedTech Breakthrough Award For AI Innovation
Candid Health has been named winner of the "Best Use of Artificial Intelligence in Healthcare" award in the 10th annual MedTech Breakthrough Awards program.
The award title alone signifies the tectonic transformation currently happening in modern healthcare. Providers face increased costs and service demands even as collections decrease and the cost to collect keeps rising.
Something has to give.
Enter Candid Health’s autonomous revenue cycle platform. Candid uses machine learning, large language models, and agentic technology to streamline billing workflows end-to-end.
"For the last 30 years, healthcare providers have faced decreased collections and increased cost to collect due to increasingly restrictive payer policies that legacy billing systems weren't built to handle," says Nick Perry, CEO and co-founder at Candid Health.
"Billing teams around the country are simply not able to keep up, in a world where insurance companies have massive AI budgets to enable more friction,” Perry says. “It's a bit of a David and Goliath problem. At Candid, we're building an autonomous RCM future for healthcare providers, arming them with the same state of the art AI and automation."
Says Steve Johansson, managing director at MedTech Breakthrough: “Candid positions automation, ML, and AI to operate where they deliver the greatest impact, rebuilding the core pillars of end-to-end revenue cycle infrastructure.”
A Touchless Future: Candid's AI-Powered Platform
Candid Health’s platform strives to submit claims correctly the first time without manual intervention, avoiding errors that drive denials, distract teams, and delay payment.
The results speak for themselves. Candid customers achieve 95% or higher touchless claim rates (the percentage of claims that are submitted, processed, and properly adjudicated without human intervention) while securing 96% or higher payer net collection rates.
A user-friendly rules engine edits and corrects claims instead of simply flagging them for manual review. Candid offers out-of-the-box logic, but it also allows users to build their own rules to account for complex organization-specific scenarios that vary by payer, plan, location, provider, and more.
Candid deploys AI agents that perform tedious work in other platforms so human billing teams don't have to. And Candid Health pairs all of that automation with transparent, actionable reporting that gives organizations real-time visibility across the full revenue cycle.
Customers can monitor claim performance from submission through payment and correct for emerging trends in rejections and denials before claims time out.
The platform is built to scale across specialties and operating models:
- MSOs
- Multi-specialty provider groups
- Digital health providers
Candid supports primary care and dozens of specialties like oncology, radiology, behavioral health, women's health, and nutrition.
The Impact of Candid Health’s Revenue Cycle Management
"Candid eliminates avoidable work before it ever reaches a human,” Johansson says. “Instead of layering intelligence on top of broken workflows, Candid encodes reimbursement logic into the technical foundation of billing, shifting teams away from repetitive manual intervention toward higher-value oversight and exception handling."
MedTech Breakthrough is an independent market intelligence organization that recognizes the most innovative companies, technologies, and products in the global digital health and medical technology market. This year's program drew a record-breaking number of nominations from leading companies and startups across more than 20 countries.
Candid Health previously won “Best Revenue Cycle Management Services Solution."
See how Candid's automation-first platform can help your organization increase net collection rates and decrease cost to collect. Schedule a demo.